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Curbside Pickup, Browsing and Computer Use by Appointment; Curbside Pickup by Appointment

How It Works


  1. Please limit the number of library users you bring so as many families as possible get an opportunity to browse.
  2. Arrive at the library during open hours with your library card and mask. Visitors are expected to wear masks to enter the building.
  3. Browse the collection and select item you would like to borrow. Try to limit items touched to those you wish to borrow.
  4. Place any items you choose not to borrow on the top of library shelves for staff to collect and reshelve
  5. Check out using your card at the staff desk or our self check machine.
  6. Please maintain 6 feet between you and other patrons/staff as much as possible.
  7. There are capacity limits on browsing, if the library is full you may be asked to wait before entering.

Curbside Pickup

  1. Request items by contacting library staff;
    • By phone during library hours: 905-692-4290 (Caistorville); 905-957-3756 (Smithville); 905-386-6792 (Wellandport)
    • By email:
    • Via Facebook Messenger: @WLPLibrary
    or placing a hold in our online catalogue; make sure your pickup library is set to the branch at which you book and appointment
  2. Contact the library to book a time for pickup
  3. When you arrive to pick up your reserved items, please call the library and staff will bring your items out to you.
  4. If in a car:
    • Open your trunk, wait in car with library card for staff to deliver items & confirm ID through window
  5. If on foot:
    • Place library card on provided table outside library and step back 6 feet
    • Staff will check card and place items on table for pickup
    • Wait until staff retuns to the building for pickup.
  6. You must have the card with which you placed holds to pick up items.

Computer Use

Patrons may use the computers if a computer station is available. Limited stations available for social distancing and cleaning purposes. Numbers permitted into the building at one time will be limited. Masks are required.

Hours of Service - Caistorville Branch

Tuesday - 2:00 p.m. to 5:00 p.m.

Wednesday & Thursday - 5:00 p.m. to 8:00 p.m.

Friday & Saturday - 10:00 a.m. to 4:00 p.m.

CLOSED - Monday & Sunday

Hours of Service - Smithville Branch

Monday & Friday - 3:00 p.m. to 8:00 p.m.

Tuesday to Thursday & Saturday - 10:00 a.m. to 5:00 p.m.

CLOSED: Sunday

Hours of Service - Wellandport Branch

Monday, Tuesday & Thursday - 6:00 p.m. to 8:00 p.m.

Wednesday & Saturday - 9:00 a.m. to 4:00 p.m.

CLOSED: Friday & Sunday

What to Read

Not sure what to read without browsing? We Can Help!

Note: Items that are available and at your pickup branch will be pulled before curbside pickup appointment times. Holds can be placed on unavailable items, but they may not be available for pickup at booked times.